Return & Exchange policy

Your order goes through 3-step checks.
Still, If you receive a product with any issue, we're happy to help.

Return & Exchange Eligibility

• Exchanges are only applicable within 7-days of delivery.
• Returns only applicable for products with manufacturing defect or quality issue.
• Return requests must be raised within 24 hours of delivery, with parcel opening video.
• The product must be unused, with all original tags and packaging intact.

How to raise a Return or Exchange request?

To raise a return or exchange, please email us at: thehuestore.com@gmail.com
OR
WhatsApp us at +91-9818196285 within timeline including:

• Your Order ID
• A brief description of the issue
• A parcel opening video clearly showing the product and the issue.

Please Note: A parcel opening video is mandatory for all return and exchange requests. Requests without this video will not be accepted.

Refunds

Once the returned product is received and passes our quality inspection, the refund will be processed to your original mode of payment.

Exchange Timeline

Once your exchange request is approved, the replacement product will be delivered within 7-10 business days.